Sales Policy

Last update date :: January 14, 2025

At FashionTopic, we aim to provide our customers with high-quality products and a seamless shopping experience. Our Sales Policy outlines the guidelines and terms for purchasing from our website. By placing an order, you agree to the terms and conditions specified below.

1. Product Availability

We strive to ensure that the products listed on our website are available for purchase. However, due to demand and stock levels, items may occasionally be out of stock. In such cases, we will notify you promptly and offer alternatives such as:

  • A backorder option (if applicable) to reserve the product for future shipment.
  • A substitute product or recommendation based on your preferences.
  • A full refund for the item if it is no longer available or discontinued.

2. Ordering Process

To place an order, simply follow the steps on our website:

  1. Browse Products: Select the items you wish to purchase and add them to your shopping cart.
  2. Checkout: When you’re ready to complete your purchase, go to the checkout page. You will be required to provide your shipping details and payment information.
  3. Order Confirmation: After successfully placing your order, you will receive an order confirmation email with details of your purchase.

If you do not receive an order confirmation email, please check your spam or junk folder. If you still have not received the email, contact our customer service team at support@fashiontopic.com.

3. Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Visa, MasterCard
  • PayPal: Secure payment through PayPal account
  • Gift Cards/Vouchers: (if applicable)
  • Other Local Payment Options: (if applicable)

Payments are processed securely through an encrypted gateway. Please ensure that your payment details are correct before finalizing your order.

4. Sales Tax

Sales tax will be applied to your order based on your shipping address and the applicable tax rates in your state or country. If you are purchasing from outside the U.S., customs duties, taxes, and import charges may apply and are the responsibility of the customer.

5. Shipping and Delivery

We offer various shipping options to deliver your products safely and promptly. Shipping costs will be calculated at checkout based on your location and the shipping method selected.

Shipping Times

  • Standard Shipping: 5-7 business days (domestic orders)
  • Expedited Shipping: 2-3 business days
  • International Shipping: 7-14 business days (depending on the destination)

Please note that delivery times may vary due to unforeseen circumstances or customs delays, especially for international orders.

We are not responsible for any shipping delays that occur once your order is with the carrier. If you have any concerns about the status of your shipment, please contact our customer service team at support@fashiontopic.com.

6. Order Modifications and Cancellations

Once an order is placed, we begin processing it immediately to ensure fast shipping. As a result, we may not be able to modify or cancel your order once it has been confirmed. If you need to make changes, please contact our support team as soon as possible, and we will do our best to accommodate your request.

7. Order Confirmation and Status

After placing an order, you will receive an order confirmation email containing the details of your purchase. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking details, if applicable.

You can also check the status of your order through your account page (if you created one during checkout) or by contacting our customer support team.

8. Promotional Discounts and Coupons

From time to time, we may offer special promotions, discounts, or coupon codes that can be applied during checkout. These discounts may be limited to specific products, timeframes, or customers, and they cannot be combined with other offers unless otherwise stated.

Discounts will be applied before taxes and shipping charges, and customers must enter the valid promotional code at checkout to receive the discount.

9. Backorders and Pre-Orders

If you order an item that is temporarily out of stock, we may offer you the option to place a backorder or pre-order. By placing a backorder or pre-order, you acknowledge that:

  • The product will be shipped as soon as it becomes available.
  • Your credit card will be charged at the time of purchase, or based on the pre-order policy.
  • Backorders or pre-orders may take 2-4 weeks to be processed, depending on product availability.

10. Product Pricing

The prices displayed on our website are subject to change without notice. We strive to ensure that all pricing information is accurate; however, in the event of an error, we reserve the right to cancel or modify any orders based on incorrect pricing.

11. Product Warranty

We stand behind the quality of the products we sell. Many of our products come with a manufacturer’s warranty. If you receive a defective product, please contact us immediately so we can assist you with warranty claims or returns.

For more information on the warranty for a specific product, please refer to the product page or contact our customer service team.

12. Customer Responsibility

By placing an order on FashionTopic, you confirm that:

  • You are responsible for providing accurate shipping information.
  • You are aware of the terms and conditions for the product you are purchasing.
  • You have reviewed the return and refund policies, and you agree to them.

13. Privacy and Security

We value your privacy. Your personal information is kept secure, and we comply with all applicable data protection laws. For more information, please refer to our Privacy Policy.

14. Limitation of Liability

While we make every effort to ensure that our products are of the highest quality, we cannot be held liable for any indirect, incidental, or consequential damages that may arise from the use of our products or services.

15. Governing Law

This Sales Policy is governed by the laws of the state of California, USA. Any legal action arising from the use of this website or products purchased from FashionTopic will be handled within the jurisdiction of California.

16. Contact Us

If you have any questions or need assistance regarding our Sales Policy, please don’t hesitate to reach out:

Email: support@fashiontopic.com
Phone: +1 (800) 346-5961
Business Hours:
Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday: Closed